Full job description – Residential Director

Overview:

Living with Purpose of Missouri, Inc. is a faith-based company. We are licensed and certified by the Missouri Department of Mental Health as a provider of community-based services to individuals with Intellectual and Developmental Disabilities. We offer residential and personal assistant services to individuals and their families in the Greater St. Louis area.

ESSENTIAL POSITION RESPONSIBILITIES:

  • Provides supervision to Residential Care employees, assures program staff are supported and trained in accordance with policies.
  • Handles personnel matters timely, effectively and consistently with existing policies, including interviewing, hiring, counseling, terminating, and completing annual evaluations for employees. Provides appropriate documentation.
  • Responsible for monitoring direct care staff billing, ensuring all members of the residential department meet productivity and documentation requirements. Provides assistance and support to ensure employees maximize their performance and productivity. Ensures timely and appropriate documentation and billing of services. Provides direction and support to Residential Care employees in matters related to staffing the program, licensing standards, grand program guidelines, utilization of residential facilities and services, and other concerns which impact quality of care and agency collaboration. Ensure all Federal, State and local standards are followed with respect to services and facilities.
  • Ensure that consumers have a safe/secure home setting through oversight of all components of Residential Care programs.
  • Responsible for assisting Program Coordinator and Facilities in writing and revising policies and procedures for Residential Care programs as needed (revised at least annually) for continued quality service.
  • Collaborates with community partners to ensure all contract goals and resident needs are met.
  • Participates in Quality Council meetings, and completes quarterly reports tracking efficiency, effectiveness, satisfaction and access indicators. Ensure proper processes are being followed. Provides training on utilization review process.
  • Provides training opportunities for department and agency staff on an ongoing basis.
  • Approves times sheets and ensures correct programs are charged for staff time. Approves time off requests, mileage reports, and expense reports. Monitors program expenditures and reviews program budget monthly.

OTHER POSITION RESPONSIBILITIES:

  • Maintains acceptable overall attendance record, to include department staff meetings, agency meetings, and training as required. Ensures appropriate notification to supervisor for absences and ensures that work is covered. Flexibility in work schedule when needed.
  • Exhibits appropriate level of technical knowledge for the position.
  • Produces quantity of work necessary to meet job requirements.
  • Works well with a team, keeps others informed of information needed. Treats others with respect, maintaining a spirit of cooperation.
  • Maintain professional verbal and written interactions with peers, participants, supervisors and other staff, which also includes effective listening skills. Use diplomacy and tact in dealing with difficult situations or people. Provide strong customer service skills, so that residents will have the best experience possible while in the residential setting, increasing their chances of accessing the services they need while in the program and successfully transition into the community.
  • Demonstrates the ability and willingness to handle new assignments, changes in procedures and business requirements. Identifies what needs to be done and takes appropriate action.
  • Completes assigned work, meets deadlines without reminders/follow-up from supervisor or others.
  • Performs work conscientiously with a high degree of accuracy.
  • Meets goals and objectives.

Job Types: Full-time, Part-time

Pay: $70,000.00 – $80,000.00 per year

Benefits:

  • 401(k)
  • Continuing education credits
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Life insurance
  • Paid sick time
  • Paid time off
  • Professional development assistance
  • Referral program
  • Vision insurance

Relocation Package Negotiable

Bachelors Degree is preferred

POSITION REQUIREMENTS: The Residential Director is expected to have a minimum of two (2) years’ experience in a social service setting, including supervision of staff, program management and a commitment to consumer advocacy and quality care. Knowledge and experience around housing is preferred, along with an understanding of and commitment to customer satisfaction for those served by Mental Health America. Must demonstrate effective communication and documentation skills. A valid Saint Louis driver’s license and access to personal vehicle is required.

PHYSICAL REQUIREMENTS:

Sitting for extended periods of time

Extensive data entry

Driving (for purposes of community mobility)

Lifting/carrying up to thirty (30) pounds

Bending/stooping

Application Question(s):

  • An application must be filled out on our website before we can schedule an interview with you. You can do so here: https://livingwithpurpose.org/careers/. Select ‘yes’ if you have completed the application.